Terms & Conditions — goood111

1 Acceptance of Terms

By accessing, browsing, registering an account on, or otherwise using the goood111 website and its associated services (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, our Responsible Gaming Policy, and any other supplementary policies or rules published on goood111 from time to time. All of these documents are incorporated by reference and form part of the complete agreement between you and goood111.

goood111 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior notice. Amendments will take effect from the date they are published on the Platform. It is your responsibility to review these terms periodically. Your continued use of goood111 after any such changes constitutes your acceptance of the revised terms. Where a change is material, we will make reasonable efforts to notify registered players via their registered email or an in-platform notification.

These Terms & Conditions are written in English. In the event of any inconsistency between an English version and any translated version, the English version shall prevail. All communications between goood111 and registered players are conducted in English.

2 Eligibility & Age Restriction

Access to and use of goood111 is strictly limited to individuals who meet all of the following eligibility criteria:

• Age: You must be at least 18 years of age. goood111 operates a strict 18+ policy with zero tolerance for underage gambling. 18+
• Legal capacity: You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• Single account: You may hold only one registered account on goood111 at any time. Multiple accounts by the same individual are prohibited and may result in permanent suspension of all accounts.
• Not self-excluded: You must not be subject to a self-exclusion order, whether initiated by yourself on goood111 or through any external responsible gaming programme, that is currently in effect.
• Not a goood111 employee: Employees, contractors, directors, and officers of goood111 and its affiliated entities, as well as their immediate family members, are not permitted to hold player accounts or participate in any promotional offer.

goood111 will carry out age and identity verification checks as part of the account registration process and at any subsequent point we deem necessary. You may be required to submit a valid government-issued photo ID, proof of address, or proof of payment method. Failure to provide satisfactory documentation within the timeframe requested will result in the suspension of your account pending further review.

Any winnings accrued by a player who is subsequently found to be under the age of 18 at the time of play will be forfeited in full. goood111 accepts no liability for losses incurred by underage players and will report such instances to relevant authorities where required by applicable law.

3 Account Registration & Security

To access the full range of goood111 services — including sports betting, live casino games, slots, and crash games — you must register a player account. The registration process requires you to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, registered mobile number, and a valid email address. You must keep all account information up to date at all times; failure to do so may affect your ability to complete identity verification and receive withdrawals.

You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party for any reason. goood111 will never ask you for your password via live chat, email, WhatsApp, or any other communication channel. Any activity conducted through your account is your responsibility, regardless of whether it was carried out by you personally.

• One account per person: Each individual player is permitted to hold one account only. Creating duplicate accounts — whether under the same or a different name — is a violation of these terms and will result in the closure of all associated accounts.
• One account per household: Only one account is permitted per household IP address or device unless otherwise approved by goood111 in writing.
• Accurate information: Providing false, misleading, or incomplete information during registration or at any subsequent point is prohibited and may result in account suspension, voiding of winnings, and forfeiture of funds.
• Account security: You must notify goood111 immediately if you suspect your account has been accessed without your authorisation. Use the live chat or email support@goood111 to raise a security concern.
• Two-factor authentication: goood111 offers two-factor authentication (2FA) as an additional layer of account security. Players are strongly encouraged to enable 2FA from their account settings panel.

goood111 reserves the right to carry out additional verification checks at any time, including during the withdrawal process. Players will be notified of any verification requirement through their registered email address or via in-platform notification. Prompt cooperation with verification requests is required; prolonged non-compliance may lead to account restriction.

4 Deposits & Withdrawals

goood111 operates an all-BDT wallet. All deposits, wagers, winnings, and withdrawals on the Platform are denominated in Bangladeshi Taka (৳). No currency conversion is applied on the player's end; you deposit BDT and receive withdrawals in BDT without any exchange rate exposure.

The following payment methods are accepted for deposits and withdrawals on goood111:

• Mobile banking: bKash, Nagad, Rocket, Upay — instant deposit processing, withdrawals within one hour on average for verified accounts.
• Cards: Visa and Mastercard — subject to standard processing times as determined by the issuing bank.
• Bank transfer: Dutch-Bangla Bank, BRAC Bank, and other supported Bangladeshi banks — processing times may vary.

Minimum and maximum deposit and withdrawal limits are displayed on the cashier page within your goood111 account at the time of transaction. These limits may vary by payment method and by account verification status. Players who have completed full KYC (Know Your Customer) verification are eligible for higher withdrawal limits.

All withdrawal requests are subject to identity verification. goood111 reserves the right to request proof of identity and proof of payment method before processing any withdrawal. Withdrawals will only be sent to a payment method registered in the same name as the goood111 account holder. Third-party withdrawals are strictly prohibited.

goood111 charges no transaction fees on deposits or withdrawals made via bKash, Nagad, Rocket, or Upay. Fees applied by third-party payment providers or issuing banks are outside goood111's control and are borne by the player. You are responsible for any taxes, duties, or levies applicable to your winnings under the laws of your jurisdiction.

5 Bonus & Promotions Policy

goood111 offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, free bets, and seasonal promotions tied to Bangladesh's sporting calendar and cultural year. All promotional offers are subject to specific terms and conditions that are published alongside each offer at the time of release. In the event of any conflict between the general terms in this section and the specific terms of an individual promotion, the specific terms of that promotion shall prevail.

• Wagering requirements: Bonus funds must be wagered the number of times specified in the individual promotion terms before any associated winnings can be withdrawn. The minimum odds and eligible games for wagering requirements are stated per promotion.
• One bonus per player: Unless stated otherwise, promotional offers are limited to one per player, per household, per IP address, and per payment method.
• Bonus currency: All bonuses are awarded and played in Bangladeshi Taka (৳). Bonus funds are credited to a separate bonus balance and are not withdrawable until wagering requirements have been fully satisfied.
• Expiry: All bonuses carry an expiry period specified in the individual promotion terms. Bonus funds and associated winnings that remain unplayed after the expiry date are forfeited automatically.
• Abuse prevention: goood111 reserves the right to void bonuses and associated winnings, and to close accounts, where there is evidence of bonus abuse, arbitrage betting, or coordinated play designed to circumvent wagering requirements.
• Promotional changes: goood111 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, subject to honouring all bonuses already credited to player accounts at the time of modification.

Seasonal promotions on goood111 may be offered during Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, BPL season, T20 World Cup, ICC tournaments, Victory Day (December 16), and Independence Day (March 26). Promotional calendars are announced via in-platform notifications and to registered players by email. goood111 is not obligated to run any specific promotion at any specific time.

6 Betting & Gaming Rules

All sports betting markets offered on goood111 — including cricket (BPL, T20 World Cup, IPL, ICC), football, kabaddi, and hockey — are governed by the specific market rules displayed alongside each event. Players are responsible for familiarising themselves with applicable market rules before placing a bet. General principles that apply across all betting markets on goood111 are as follows:

• Bet acceptance: A bet is accepted only when confirmed by the Platform and a unique bet reference number is issued. Bets placed but not confirmed due to connection interruption, price change, or system error are not valid.
• Odds changes: Live in-play odds are subject to real-time adjustment. goood111 reserves the right to suspend markets or void bets where odds have been published in error, including pricing errors attributable to data feed failure.
• Minimum and maximum stakes: Minimum and maximum stake limits apply per bet and per market, as displayed in the bet slip at the time of placement. goood111 reserves the right to limit individual player stakes at its discretion.
• Abandoned events: Where a sporting event is abandoned or postponed after markets have opened, settlement rules specific to that event type and market will apply. Refer to the relevant sport's rules page for details.
• RNG games: All random number generator (RNG) slot and casino games use certified random number generation software. Game results are final once confirmed by the Platform. Disputed game outcomes must be raised with our support team within 48 hours of the session in question.
• Live casino: Live dealer game results are determined by physical game equipment (cards, roulette wheel) operated by certified dealers. In the event of a technical disconnection mid-hand or mid-spin, the round will be resolved according to the outcome recorded by the live studio's server, which serves as the definitive record.

goood111 reserves the right to void any bet or game result where there is evidence of irregular activity, match-fixing, data feed corruption, or any other circumstance that compromises the integrity of the outcome. In such cases, the original stake will be returned to the player's account. goood111's decision on all betting disputes is final, subject to the formal complaints process outlined in our support documentation.

7 Prohibited Conduct

The following conduct is strictly prohibited on goood111. Violation of any of the items listed below may result in immediate account suspension, permanent closure, forfeiture of balances, and reporting to relevant authorities where required:

• Fraud and misrepresentation: Providing false personal information, impersonating another person, or using fraudulent payment methods for deposits or withdrawals.
• Money laundering: Using goood111 as a vehicle for money laundering or the processing of funds derived from any illegal activity. goood111 complies with applicable anti-money-laundering (AML) obligations and will report suspicious activity.
• Collusion: Coordinating with other players to gain an unfair advantage in poker, live casino, or any other multiplayer game format available on the Platform.
• Software exploitation: Using bots, automated scripts, exploits, or any third-party software designed to gain an unfair advantage over the Platform or other players.
• Chargeback abuse: Initiating unauthorised chargebacks or payment reversals on deposits made to goood111. Any funds subject to a fraudulent chargeback will be recovered, and the account will be permanently closed.
• Bonus abuse: Opening multiple accounts, using shared payment methods across accounts, or employing any strategy specifically designed to exploit promotional offers beyond their intended purpose.
• Harassment: Engaging in abusive, threatening, or harassing behaviour toward goood111 staff or other players via any communication channel.

8 Account Suspension & Closure

goood111 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, for any of the following reasons:

• Violation of Terms & Conditions: Any confirmed or suspected breach of these terms, including the prohibited conduct listed in Section 7.
• Failed verification: Failure to provide satisfactory identity or payment verification documentation within the timeframe requested by goood111.
• Inactive account: Accounts that have had no login activity for a continuous period of 12 months may be classified as dormant. goood111 will attempt to contact the registered email address before any dormant account action is taken.
• Player-initiated self-exclusion: Where a player requests self-exclusion through the responsible gaming tools in their account dashboard, the account will be locked for the period selected. During self-exclusion, deposits, betting, and promotional communications will all be suspended.
• Regulatory or legal requirement: Where goood111 is required by applicable law or regulatory direction to suspend or close an account.

Upon account closure that is not the result of a violation of these terms, any verified remaining balance that is not subject to pending withdrawal restrictions or bonus wagering requirements will be returned to the player via their most recently used payment method, subject to applicable verification checks. Balances subject to bonus wagering conditions will not be returned where the conditions have not been met.

Players may request voluntary account closure at any time by contacting the goood111 support team via live chat or by emailing support@goood111. Closure requests are processed within 24 hours. Where a player requests closure for responsible gaming reasons, the closure will be treated as a self-exclusion request and processed with the same priority and protections.